Customer Service at SURGICAL STATE

Our Customer Service Goal
We combine: State-of-the-Art technology with material for in time high quality and service, to make sure you get the best product with service in the global-market.

Customer Service
With our company you will be working with a great team that has proven success working with small to large companies they will work closely with you and make sure the process is smooth and keep problems to a minimum level. Our customer support centre is always ready with professional staff to inform, aware and help customers in the best possible way. The SURGICAL STATE customer care team is always available to help you. All customer support requests are directed to our qualified and trained staff to lend a strong-hand.

Customer support should be a major consideration when choosing a manufacturer/supplier. With the growth of demand in Medical related Instruments, fragile companies have sprouted up offering discounted product with poor-quality and even inferior customer service. We are reactive to customer service; In fact we offer diligent customer service with no additional costs. 

SURGICAL STATE serves the needs of consumers looking for a fast, safe and convenient way to purchase high quality instruments. Surgical State has been a trusted Manufacturer and Exporter of Medical Instruments and earning reputation as a leader in the industry.

If you entail assistance with a technical support issue, you can reach a solution consultant in one of three ways:

1. Send us an email to support@surgicalstate.com. In your email, please provide as much information as possible (i.e. a concise description of information, modification, problem, etc.). You will be contacted with 1st priority, as soon as possible.

2. Call us (working days) at 925.230.061.03 during our regular hours of working which are as follows: Monday to Friday – 9:00am to 6:00pm PKT (+5:00, GMT).

3. Call us (Non-Working time/days) at 923.215.540.003 after business hours and on weekends for Emergency Support. Calls will be forwarded/linked to a Surgical State Solution Advisor who will assist you in the best possible way.

4. For general information visit the www.surgicalstate.com site and browse our knowledge-based profile for benevolent information.